*Notebook Update*

Well, it was a nice dream, but that's all it was. My hopes of a two-for-one laptop deal have been turned into shrapnel. I received an email from Michelle (Lenovo) asking about when UPS could pick up the T61.


*sigh*


I knew this day would come, I just didn't want it too. Surprisingly though, it only took them 2.5 weeks to figure it out, I really thought it would have been longer. I replied to let her know when would be an alright time (Dammit, I should have said never) and asked about my letter of apology.


Two days later I get an email of apology. Slugheads. I still cannot comprehend how their customer service can be so bad. I had to call Telus (my cell phone) today & inquire about a LD charge. Within 7 minutes I went through the automated thing, talked to someone, and got my questions answered.


7 minutes was less then the average hold time at Lenovo, let alone once spending more than 10 times that long on hold. What really surprised me about Telus was that not only was it quick, friendly, and accurate, but she also reminded me when my warranty was up & how much caller ID costs. Ya I don't have it, wanna fight 'bout it?


So to put this into perspective, if Telus & Lenovo were to enter a Halo 3 Team Slayer match, heres how things would end up:


NameSkillPlaceScoreKD SpreadRank
Telus471st50+53Brigadier
LenovoHLAST - 1-65,536-Not definedTrying to eat Xbox




Case closed. By the way, I edited the HTML on the page to get the table. I guess that makes me a programmer (again) as well as a web developer; cause you know, my blog is on the internet....


Peace

4 comments:

TingleZ... said...

I would like to take this opportunity to point out that in no way does Lenovo even come close to Caboose on the coolness scale

Matthew said...

Haha, Caboose...

Well, just think of it this way - as it took them two weeks to find your laptop, some poor bastard has been waiting two weeks to get his :P

Wolfgang said...

Food-Nap time.

I think you mean the other guys wait 2+ 'Months' to get his laptop. 2 weeks is crazy fast shipping for Lenovo.

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